Support Board
Date/Time: Wed, 27 Nov 2024 10:25:20 +0000
Order Entry Point Frozen
View Count: 834
| [2014-08-26 13:50:34] |
| Roger Grace - Posts: 14 |
|
I use my SC for order entry. For past 2 days I am not able to move the order value after entry. ?? Profit taker and stop all work OK. Also when cancel this order it remains as "cancel pending" but is canceled at IB Please help this is very inconvenient |
| [2014-08-26 15:32:18] |
| |
|
This is a typical IB Trade Order issue. Follow steps 2 through 9 here: http://www.sierrachart.com/index.php?page=doc/IB.php#SetupInstructions If you still have a problem you will need to rely upon IB support for this. You can contact them at API@interactivebrokers.com. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-08-26 15:32:58
|
To post a message in this thread, you need to log in with your Sierra Chart account: