Login Page - Create Account

Support Board


Date/Time: Sun, 08 Sep 2024 00:26:47 +0000



BTC Binance data

View Count: 155

[2024-07-09 18:20:19]
RenaTrader - Posts: 6
Any issue with the Binance BTC data feed, it stopped working last night here, is it working normally there? All other crypto data working normally, only BTC does not move.
Date Time Of Last Edit: 2024-07-09 18:21:07
[2024-07-09 20:28:54]
John - SC Support - Posts: 34254
We are not seeing any general issue. What is the specific symbol of the chart for which you are having a problem?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-07-09 20:42:17]
xrpSWAN.com - Posts: 2
Correct the binance feed for BTCPEPEUSDT has stopped at 530AM for me as well and has not resumed for about 12 hours.

anyone else have this problem?
[2024-07-09 20:53:22]
xrpSWAN.com - Posts: 2
To upload the screenshot is streamllined but complicated and, last minute, I dont have time to figure out how to upload. Hopefully support can fix this. If not I will take time out tomorrow ti figure out the instruction set and upload. Then the binance feed might be fixed. If not ill make a phone call and hopefully get this solved
imageUntitled.png / V - Attached On 2024-07-09 20:44:51 UTC - Size: 124.57 KB - 32 views
Attachment Deleted.
[2024-07-09 21:46:30]
RenaTrader - Posts: 6
I've been using this symbol: BTCUSDT-BINANCE for years, that's the first time it stops.

USDTBRL-BINANCE and BTCBRL-BINANCE have also stopped working.

Thank you.
[2024-07-09 22:26:38]
Sierra_Chart Engineering - Posts: 16292
This is now resolved. We are patching the missing historical data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-07-09 22:27:02]
John - SC Support - Posts: 34254
BTCPEPEUSDT is not a valid Binance symbol for Sierra Chart.

We do see that there was a problem with some symbols from Binance - such as PEPEUSDT-BINANCE and BTCUSDT-BINANCE. These symbols are now getting the real-time data again, but there is missing historical data from when the data was not flowing. We will have to look into whether this can be filled in.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account