Support Board
Date/Time: Sun, 08 Sep 2024 00:26:47 +0000
BTC Binance data
View Count: 155
[2024-07-09 18:20:19] |
RenaTrader - Posts: 6 |
Any issue with the Binance BTC data feed, it stopped working last night here, is it working normally there? All other crypto data working normally, only BTC does not move.
Date Time Of Last Edit: 2024-07-09 18:21:07
|
[2024-07-09 20:28:54] |
John - SC Support - Posts: 34254 |
We are not seeing any general issue. What is the specific symbol of the chart for which you are having a problem?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2024-07-09 20:42:17] |
xrpSWAN.com - Posts: 2 |
Correct the binance feed for BTCPEPEUSDT has stopped at 530AM for me as well and has not resumed for about 12 hours. anyone else have this problem? |
[2024-07-09 20:53:22] |
xrpSWAN.com - Posts: 2 |
To upload the screenshot is streamllined but complicated and, last minute, I dont have time to figure out how to upload. Hopefully support can fix this. If not I will take time out tomorrow ti figure out the instruction set and upload. Then the binance feed might be fixed. If not ill make a phone call and hopefully get this solved
|
![]() Attachment Deleted. |
[2024-07-09 21:46:30] |
RenaTrader - Posts: 6 |
I've been using this symbol: BTCUSDT-BINANCE for years, that's the first time it stops. USDTBRL-BINANCE and BTCBRL-BINANCE have also stopped working. Thank you. |
[2024-07-09 22:26:38] |
Sierra_Chart Engineering - Posts: 16292 |
This is now resolved. We are patching the missing historical data.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2024-07-09 22:27:02] |
John - SC Support - Posts: 34254 |
BTCPEPEUSDT is not a valid Binance symbol for Sierra Chart. We do see that there was a problem with some symbols from Binance - such as PEPEUSDT-BINANCE and BTCUSDT-BINANCE. These symbols are now getting the real-time data again, but there is missing historical data from when the data was not flowing. We will have to look into whether this can be filled in. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: