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Date/Time: Fri, 18 Oct 2024 07:38:57 +0000



Delayed Data again

View Count: 149

[2024-07-08 13:30:21]
User320397 - Posts: 7
All of my accounts are paid in full. I am getting delayed data again. Why does this keep happening to me. How can we get a permanent solution to this problem. I am missing trading opportunities needlessly because of this delay.

Ray Stark

Accounts Timetrader 1 Timetrader 2 and Timetrader 3.
[2024-07-08 16:08:32]
John - SC Support - Posts: 35333
In this case, it occurred because you did not have enough funds in your account prior to July 1, 2024, so when the exchanges went to renew (which happens at just after midnight on the first day of each month in UTC time) your exchange selections were disabled.

You can re-activate the exchanges you want at the following link:
https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices#RecentlyDeactivatedRecurringServices
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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