Support Board
Date/Time: Sun, 24 Nov 2024 00:28:33 +0000
Delayed Data again
View Count: 174
| [2024-07-08 13:30:21] |
| User320397 - Posts: 7 |
|
All of my accounts are paid in full. I am getting delayed data again. Why does this keep happening to me. How can we get a permanent solution to this problem. I am missing trading opportunities needlessly because of this delay. Ray Stark Accounts Timetrader 1 Timetrader 2 and Timetrader 3. |
| [2024-07-08 16:08:32] |
| John - SC Support - Posts: 36238 |
|
In this case, it occurred because you did not have enough funds in your account prior to July 1, 2024, so when the exchanges went to renew (which happens at just after midnight on the first day of each month in UTC time) your exchange selections were disabled. You can re-activate the exchanges you want at the following link: https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices#RecentlyDeactivatedRecurringServices For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: