Support Board
Date/Time: Sun, 24 Nov 2024 01:02:40 +0000
video card Open GL
View Count: 389
| [2024-07-07 23:08:14] |
| User180435 - Posts: 8 |
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Having issues witht he OPEN GL use, it works for a few minutes then charts flash multiple colors. What do I need to do to make open GL work . Attached is a picture of my specs for my graphics card
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 Screenshot 2024-07-07 190652.png / V - Attached On 2024-07-07 23:07:22 UTC - Size: 234.58 KB - 82 views Attachment Deleted. |
| [2024-07-07 23:41:24] |
| Sierra_Chart Engineering - Posts: 17154 |
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We do not know the solution to this. Maybe another user can help.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-07-08 03:47:27] |
| allons_trading - Posts: 30 |
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When is the last time you updated your AMD graphics card drivers? Searching that version shows the drivers were from 2020. AMD OpenGL support in their older drivers is very much broken, but around mid 2022, completely re-wrote their OpenGL drivers, and SC with OpenGL runs great on the latest drivers. I would suggest downloading their latest drivers. |
| [2024-07-08 12:36:18] |
| User180435 - Posts: 8 |
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I went to the update drivers and it said the 2020 drivers were the most recent. Can you help guide me to find the updates that you mentioned in 2022 ?
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| [2024-07-08 13:00:06] |
| User431178 - Posts: 541 |
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https://www.amd.com/en/support/downloads/previous-drivers.html/graphics/radeon-600-500-400/radeon-rx-500-series/radeon-rx-550.html
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| [2024-07-08 13:35:23] |
| allons_trading - Posts: 30 |
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I would just install the latest available from AMD.
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| [2024-07-08 18:30:43] |
| ForgivingComputers.com - Posts: 960 |
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The RX550 was new in 2017. There seem to be known issues with that card and OpenGL, based on cursory searches. It may be time for a hardware upgrade.
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