Support Board
Date/Time: Sun, 24 Nov 2024 01:39:33 +0000
intraday charts won't load data past a date
View Count: 143
| [2024-07-05 19:35:57] |
| Shlomi.B - Posts: 42 |
|
in a chartbook I have both historical (monthly and daily) and intraday charts (65m / 10m). the historical charts seems to be up to date but the intraday charts won't show data past 4.29.24 in the chart settings under data limiting the range is 3.20.23-7.5.24 and is marked as intraday chart. its not showing me anything past 4.29.24 I tried downloading the data but nothing works. I tried days to load but that doesn't work ether. how can I download the data so the chart is current? the symbol im looking at is NVDA if that matters. |
| [2024-07-05 20:04:58] |
| John - SC Support - Posts: 36238 |
|
Please do the following: - Open a chart for NVDA - Select "Window >> Message Log". - On the Message Log select "Edit >> Clear Log". - Select "Edit >> Delete All Data and Download". - Wait for the data to download and then populate the chart. - Get us your Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Also, let us know if you did or did not get the most recent data after doing this. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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