Support Board
Date/Time: Sat, 23 Nov 2024 20:23:03 +0000
Study toggle issue
View Count: 212
| [2024-07-05 18:53:17] |
| Technical - Posts: 158 |
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I am on 2652 I have successfully set up several study & button combinations using: "trade management by study" and "Custom Study Button X" This setup does work as described however on occasion, after using the button to enable the study I am unable to then use the same button to deactivate the study, ie the study remains enabled but the button is not (does not show as) active. I have confirmed this by observing the disabled button and noting the study settings "Enabled (In:1)" still set to "Yes". I have also employed the input "Change To Off All Other Custom Study Buttons On Enable" in hopes it would allow me to clear the study if or when I activate another study/button combination. It does not. Let me know if there is a known issue in this area and how I might configure the study to address it. |
| [2024-07-05 19:45:23] |
| John - SC Support - Posts: 36238 |
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What is "Custom Study Button X"? This is neither a built-in study nor a "User Contributed Study". There is a built-in option in the "Trade Management by Study" to define a Custom Study Control Bar Button number. We wonder if you have a conflict occurring. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-07-09 02:36:10] |
| Sierra_Chart Engineering - Posts: 17150 |
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This would require in-depth troubleshooting for the particular scenario and studies. This is something we cannot allocate time to. Seems like it might be best, for this not to be used: "Change To Off All Other Custom Study Buttons On Enable" We would recommend a particular custom study button, only be used by one study at a time. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-07-09 02:36:47
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| [2024-07-16 13:46:59] |
| Technical - Posts: 158 |
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I apologize for the tardiness of my response. Life and a hurricane got in the way. John
What is "Custom Study Button X"? This is neither a built-in study nor a "User Contributed Study". See Global Settings >> Customize Control Bars >> Control Bar X>> Advance Custom Study Buttons>> Custom Study Button x (1-150) for your product. |
| [2024-07-16 13:48:48] |
| Technical - Posts: 158 |
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Regarding the "Change To Off All Other Custom Study Buttons On Enable" feature, by nature it is designed to work in tandem with other "button" studies, no? Perhaps I am missing something. |
| [2024-07-16 17:21:06] |
| John - SC Support - Posts: 36238 |
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In the "Trade Management by Study" study, what is the Input for "ACS Control Bar Button # for Enable/Disable" set to?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-07-24 15:25:13] |
| Technical - Posts: 158 |
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The input value is set to 4 and 5 respectively. Same as the respective Custom Study Buttons. (I am not getting notifications when Sierra responds. Will investigate.) |
| [2024-07-24 15:31:03] |
| John - SC Support - Posts: 36238 |
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Do you have any other Custom Study buttons being defined by other studies? Make sure none of them are set to use Custom Study Buttons 4 and 5.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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