Support Board
Date/Time: Wed, 27 Nov 2024 10:35:59 +0000
TD Ameritrade data loads but does not update intraday charts
View Count: 1162
| [2014-08-25 17:07:21] |
| GiantAvocado - Posts: 67 |
|
Tried to get this to work on two good computers but the data won't update; I get up-to-date data on program load but that is it. Checked all the links and possible fixes on your site but they don't work. I am trying to take off TDA and to use Sierra data but the TDA is still there. Really want to test drive this software because I have setups from my trading group (opentrader.com) and am considering using SC for my futures platform. I know this is a trial but I need a little help here, thx... Steve Ellis Giant Avocado LLC |
| [2014-08-25 17:15:49] |
| |
|
If you are trying to receive real-time futures data from TD Ameritrade, this will not work. This is documented on this page here: https://www.sierrachart.com/index.php?page=doc/AmeriTrade.php#SetupInstructions For now use the Sierra Chart Historical Data Service: Sierra Chart Historical Data Service For information about real-time futures data, refer to: https://www.sierrachart.com/index.php?page=doc/data.php#FuturesData Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: