Support Board
Date/Time: Sun, 24 Nov 2024 01:52:40 +0000
Historical data logon error: Data files folder not set for service code: nasdaq_global_ind
View Count: 140
| [2024-07-04 04:08:55] |
| User229787 - Posts: 4 |
|
Good day I'm trying to download and open the historical data for the NDX and get this error 2024-07-04 06:03:50.108 | HD Request # 2 | Error downloading historical Daily data for NDX-NQGI. Historical data logon error: Data files folder not set for service code: nasdaq_global_indexes.data | Username: mreina I'm on the latest version: 2652 |
 Screenshot 2024-07-04 at 11.53.30.png / V - Attached On 2024-07-04 04:08:17 UTC - Size: 26.33 KB - 34 views |
| [2024-07-04 11:56:12] |
| Sierra_Chart Engineering - Posts: 17154 |
|
Sierra Chart is no longer providing data for this symbol.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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