Support Board
Date/Time: Sun, 08 Sep 2024 00:39:20 +0000
information
View Count: 124
[2024-07-03 07:24:11] |
User660392 - Posts: 44 |
hi On June 12 2024 the graph of es should show a gap ( my friend showed it to me which we use both Sierra software , but my software does not show it , how come? |
[2024-07-03 13:59:09] |
John - SC Support - Posts: 34254 |
There are any number of possible reasons. The most likely is that your session times are different and your friends is not covering the full range of time over which the instrument is traded. This is also around the time of the rollover (although the rollover would be June 16), so if they are using a Continuous Futures Contract that is not back-adjusted, then they would see a gap at the rollover. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2024-07-04 11:40:41] |
User660392 - Posts: 44 |
Hi, I have read your answer, so i compared with my friend all the details and all is same .The gap was at JUNE 12 but in my software it appears at june 17. so why is the difference , maybe check where was the gap please . Best Regards. |
[2024-07-04 11:53:34] |
Sierra_Chart Engineering - Posts: 16292 |
Refer to: Working With Charts: Resolving Differences of Chart Bars Between Charts Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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