Support Board
Date/Time: Sun, 08 Sep 2024 00:02:35 +0000
Sierra Charts Lost Connectivity Twice This Morning
View Count: 122
[2024-07-01 10:07:46] |
bobstone249 - Posts: 24 |
Hi, I have lost connectivity twice, it doesn't appear to be my internet connection. I have sent the message log for your attention.
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[2024-07-01 11:53:11] |
Sierra_Chart Engineering - Posts: 16292 |
There definitely was an Internet connectivity somewhere even if not at your location. It was definitely not on the Sierra Chart side. That is clear. 2024-07-01 10:01:08.370 | DTC Client socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. *
2024-07-01 10:01:08.388 | DTC Client socket (2) | CloseSocket call. 2024-07-01 10:01:08.388 | Denali Data Feed | Failed connections: 4 2024-07-01 10:01:08.388 | DTC Client socket (0) | CloseSocket call. 2024-07-01 10:01:08.388 | Denali Data Feed | Disconnected from the server. 2024-07-01 10:01:08.388 | Denali Data Feed | Data feed disconnected. Will reconnect in 3 seconds. 2024-07-01 10:01:08.388 | DTC Client socket (2) | Closed. 2024-07-01 10:01:09.535 | DTC Client socket (3) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * This is not anything we have any control over. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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