Support Board
Date/Time: Sun, 24 Nov 2024 03:08:01 +0000
Order fill audio alerts
View Count: 189
| [2024-06-28 17:46:00] |
| User585104 - Posts: 142 |
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Hi, Audio alerts for orders fills has stopped working in v2651 Thanks |
| [2024-06-28 18:36:29] |
| John - SC Support - Posts: 36238 |
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We just tested this and are not seeing any issue for order fill alerts in version 2651. Refer to the following: General Settings Window: Troubleshooting for Alert Sounds That Do Not Play For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-06-28 19:10:41] |
| User585104 - Posts: 142 |
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Hi there, Yeah I checked everything before I message you guys. The alerts log is blank/empty. I set alerts on order fills when I switched to SC a year or 2 ago and it has worked fine ever since, until this update, possibly also v2650 but I only used v2650 for a few hours so I'm not sure. Global settings, alerts is all set up fine. All other alerts work fine, apart from TP fills or SL fills. Also I haven't changed any settings in SC, it just stopped working on the new update. Thanks Date Time Of Last Edit: 2024-06-28 19:13:23
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 Screenshot 2024-06-28 201139.png / V - Attached On 2024-06-28 19:12:24 UTC - Size: 56.74 KB - 55 views Screenshot 2024-06-28 201119.png / V - Attached On 2024-06-28 19:13:20 UTC - Size: 28.33 KB - 50 views |
| [2024-06-28 20:13:56] |
| John - SC Support - Posts: 36238 |
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We did not realize that this was for Targets and Stops. We are able to reproduce this and it will be looked into.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-06-29 15:22:52] |
| Sierra_Chart Engineering - Posts: 17154 |
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This will be resolved in the next release.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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