Support Board
Date/Time: Wed, 27 Nov 2024 10:23:25 +0000
Incorrect data
View Count: 1355
| [2014-08-25 08:07:39] |
| User76183 - Posts: 68 |
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Last several weeks I have problem like this: http://s018.radikal.ru/i523/1408/e6/1935c9cc5775.jpg Every day I can see this errors and they could be solved only deleting data using Delete\Download data-Intraday chart |
| [2014-08-25 09:07:45] |
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What is the symbol of the chart? And what exactly is wrong with the data? We do not know what studies you are using and cannot determine the problem because we do not know the open, high, low, close, and volume values for each bar. You can determine those with the Chart Values tool for each bar: http://www.sierrachart.com/index.php?page=doc/doc_Tools.html#ChartValues Let us know what the problem with the data is. You are in a better position to identify the data problem than us. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-08-25 09:07:58
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| [2014-08-25 09:16:57] |
| User76183 - Posts: 68 |
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http://www.sierrachart.com/image.php?l=1408957868381.png I think that problem with data besause when I delete several bars using Delete\Download data-Intraday chart the chart works properlly |
| [2014-08-25 09:37:45] |
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We still do not understand the problem. Sounds like it is a problem with the custom study you are using. The data in the chart looks fine. Another thing you can do is select Chart >> Reload and Recalculate. If that clears the problem with the study, then the underlying chart data is fine. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-08-25 09:38:22
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| [2014-08-25 09:45:36] |
| User76183 - Posts: 68 |
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http://www.sierrachart.com/image.php?l=1408957868381.png As you can see on my screen Ask\Bid Volume Difference Bars also has probem< everything is correct only when I delete several crashed bars. Other instrumets have the same problem: http://s015.radikal.ru/i332/1408/59/f2f08739d19a.jpg |
| [2014-08-25 19:59:44] |
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What we need you to do is open a new chart for one of the symbols you are having difficulty with. Add only the "Volume" and "Bid Volume versus Ask Volume" studies to the chart. We need to be able to see the top line of the chart that contains the symbol. When you have a problem, post an image of the chart by following these instructions : https://www.sierrachart.com/index.php?page=PostingInformation.php#Image Use no other method to provide an image of the chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-08-25 20:00:09
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