Support Board
Date/Time: Sun, 08 Sep 2024 00:19:38 +0000
screen glitch
View Count: 165
[2024-06-28 04:45:25] |
oceanzhang - Posts: 6 |
screen is glitching. The screenshot when taken through the sierra chart UI looks normal: https://www.sierrachart.com/image.php?Image=171954950566.png However, this is what it actually looks like on my screen https://www.dropbox.com/scl/fi/puxe5pziwvs6bo2gcp407/Screenshot-2024-06-28-003230.png?rlkey=s3a4bntewg157c0igjbeevp7e&dl=0 I tried updating to the latest version, but that didn't help. |
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[2024-06-28 13:51:22] |
John - SC Support - Posts: 34254 |
This is going to be a resource issue with your computer. Reboot your computer and see if it continues.
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[2024-06-28 15:06:33] |
oceanzhang - Posts: 6 |
Unfortunately that didn't work. I also tried deleting some large chart book files in the data folder, but that didn't help either. I downloaded some resource intensive games to try to see if that was the issue, but they were able to run without problems (I've never downloaded games onto this machine before).
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[2024-06-28 15:25:48] |
oceanzhang - Posts: 6 |
Actually I tried something else that did work. SC is deployed on a server. I'm connecting via remote desktop, and that's when I experience the display issues. I tried TeamViewer instead, and that resolved the issue.
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