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Date/Time: Sat, 29 Jun 2024 22:36:35 +0000



Server Side User Profit/Loss Management Settings Partially Functioning (Stage 5/Advantage)

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[2024-06-26 22:09:12]
User100912 - Posts: 94
Connected to my account at Advantage/Stage 5.

Server side risk management appears to work only partially. The CalculatedLoss value populates but the the profit management field doesn't populate. I cannot see whether the time based flatten is engaged.
[2024-06-27 13:34:22]
Sierra_Chart Engineering - Posts: 15179
We need to see a full screenshot of the User Profit/Loss Management tab when editing the trade account.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-06-27 14:29:40]
User100912 - Posts: 94
Attached, thanks for taking a look.

The time for flattening positions is showing now, which wasn't yesterday. (also why 350ms after the time I specified?)
Private File
[2024-06-27 14:42:22]
Sierra_Chart Engineering - Posts: 15179
This all looks fine. The read-only values are not going to show everything you want to see. For example, the profit management has not yet been triggered. So there is nothing to show.

There was a 350 ms delay before the flatten action took place, at your specified time. That is completely reasonable.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-06-27 14:42:45
[2024-06-27 16:50:48]
User100912 - Posts: 94
Oh, now I understand, it's showing the attempted flatten yesterday, yes agree 350ms is reasonable.

Very good, thanks for adding this feature.

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