Support Board
Date/Time: Sat, 23 Nov 2024 19:48:27 +0000
Server Side User Profit/Loss Management Settings Partially Functioning (Stage 5/Advantage)
View Count: 338
| [2024-06-26 22:09:12] |
| User100912 - Posts: 104 |
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Connected to my account at Advantage/Stage 5. Server side risk management appears to work only partially. The CalculatedLoss value populates but the the profit management field doesn't populate. I cannot see whether the time based flatten is engaged. |
| [2024-06-27 13:34:22] |
| Sierra_Chart Engineering - Posts: 17150 |
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We need to see a full screenshot of the User Profit/Loss Management tab when editing the trade account.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-06-27 14:29:40] |
| User100912 - Posts: 104 |
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Attached, thanks for taking a look. The time for flattening positions is showing now, which wasn't yesterday. (also why 350ms after the time I specified?) |
Private File |
| [2024-06-27 14:42:22] |
| Sierra_Chart Engineering - Posts: 17150 |
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This all looks fine. The read-only values are not going to show everything you want to see. For example, the profit management has not yet been triggered. So there is nothing to show. There was a 350 ms delay before the flatten action took place, at your specified time. That is completely reasonable. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-06-27 14:42:45
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| [2024-06-27 16:50:48] |
| User100912 - Posts: 104 |
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Oh, now I understand, it's showing the attempted flatten yesterday, yes agree 350ms is reasonable. Very good, thanks for adding this feature. |
| [2024-07-21 03:53:20] |
| Flowdity - Posts: 46 |
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Is this supported in edgeclear?
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| [2024-07-21 12:38:14] |
| Sierra_Chart Engineering - Posts: 17150 |
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It really depends upon the clearing firm, not the broker. What clearing firm are you using?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-07-21 13:10:55] |
| Flowdity - Posts: 46 |
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I’m using Dorman now.
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| [2024-07-22 13:06:43] |
| Sierra_Chart Engineering - Posts: 17150 |
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We will work with Dorman to get this supported. It is not yet supported through Dorman.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-07-22 14:39:15] |
| Flowdity - Posts: 46 |
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great, thank you for the update.
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| [2024-07-26 01:03:43] |
| User695518 - Posts: 53 |
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Would love to see the SC server side profit/loss management roll out to more clearing firms if that is the limitation.
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| [2024-07-28 14:11:07] |
| Sierra_Chart Engineering - Posts: 17150 |
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We are working on that.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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