Support Board
Date/Time: Sat, 29 Jun 2024 22:36:35 +0000
Server Side User Profit/Loss Management Settings Partially Functioning (Stage 5/Advantage)
View Count: 81
[2024-06-26 22:09:12] |
User100912 - Posts: 94 |
Connected to my account at Advantage/Stage 5. Server side risk management appears to work only partially. The CalculatedLoss value populates but the the profit management field doesn't populate. I cannot see whether the time based flatten is engaged. |
[2024-06-27 13:34:22] |
Sierra_Chart Engineering - Posts: 15179 |
We need to see a full screenshot of the User Profit/Loss Management tab when editing the trade account.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2024-06-27 14:29:40] |
User100912 - Posts: 94 |
Attached, thanks for taking a look. The time for flattening positions is showing now, which wasn't yesterday. (also why 350ms after the time I specified?) |
Private File |
[2024-06-27 14:42:22] |
Sierra_Chart Engineering - Posts: 15179 |
This all looks fine. The read-only values are not going to show everything you want to see. For example, the profit management has not yet been triggered. So there is nothing to show. There was a 350 ms delay before the flatten action took place, at your specified time. That is completely reasonable. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-06-27 14:42:45
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[2024-06-27 16:50:48] |
User100912 - Posts: 94 |
Oh, now I understand, it's showing the attempted flatten yesterday, yes agree 350ms is reasonable. Very good, thanks for adding this feature. |
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