Support Board
Date/Time: Sun, 24 Nov 2024 04:12:17 +0000
Sound notifications are doubling
View Count: 135
| [2024-06-26 14:36:21] |
| User429142 - Posts: 44 |
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I have a chartbook with two charts on it. MES 3min and MES 5min. I recently added some sounds to my order filled, and cancel order. But I'm hearing them go off 2 times. I checked in Global Settings >> General Settings number of times the alert goes off = 1 but it still does it. Is there anyway to turn these notification sounds off 1 chart but not the other? I think its duplicating the sound because its also duplicating the actions on both starts since they are linked. |
| [2024-06-26 16:15:18] |
| John - SC Support - Posts: 36238 |
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It is not about having multiple charts. Did you enter Alerts for both "Play Alert for New Order" and "Play Alert When Order Filled"? If these both have alerts then when a Market order is entered you would get both alerts as you have a "New Order" and you have an "Order Fill". For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-06-26 17:00:34] |
| User429142 - Posts: 44 |
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No that's not it. I figured it out. Its because I had two instances running and I had to mute one.
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