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Date/Time: Sun, 08 Sep 2024 00:29:44 +0000



Sound notifications are doubling

View Count: 99

[2024-06-26 14:36:21]
User429142 - Posts: 41
I have a chartbook with two charts on it. MES 3min and MES 5min.
I recently added some sounds to my order filled, and cancel order.

But I'm hearing them go off 2 times. I checked in
Global Settings >> General Settings
number of times the alert goes off = 1

but it still does it. Is there anyway to turn these notification sounds off 1 chart but not the other? I think its duplicating the sound because its also duplicating the actions on both starts since they are linked.
[2024-06-26 16:15:18]
John - SC Support - Posts: 34254
It is not about having multiple charts.

Did you enter Alerts for both "Play Alert for New Order" and "Play Alert When Order Filled"? If these both have alerts then when a Market order is entered you would get both alerts as you have a "New Order" and you have an "Order Fill".
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-06-26 17:00:34]
User429142 - Posts: 41
No that's not it. I figured it out. Its because I had two instances running and I had to mute one.

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