Support Board
Date/Time: Sun, 24 Nov 2024 04:36:12 +0000
Please correct NVDA post split data
View Count: 177
| [2024-06-24 20:27:17] |
| User472677 - Posts: 350 |
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In Sierra data feed for Nvidia, the data before the split has not been corrected for the split. As a result, the chart is not right. Please correct it at your earliest as it is causing a problem as NVDA is one of the most actively traded stocks.
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| [2024-06-24 20:50:56] |
| John - SC Support - Posts: 36238 |
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This was corrected a long time ago. For that chart, please select "Edit >> Delete All Data and Download". This should take care of your issue. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-06-24 22:59:14] |
| User472677 - Posts: 350 |
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Hi, I have tried Delete all data and download several times. It still shows wrong data. |
| [2024-06-25 02:13:07] |
| Sierra_Chart Engineering - Posts: 17154 |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". Only use this command from the Edit menu at the top of the main window or chart. Or, in the case of a Continuous Futures Contract chart, follow these instructions: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data After about a minute provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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