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Date/Time: Sun, 24 Nov 2024 04:47:19 +0000



2024-06-24 13:25:42.352 | DTC Client socket (2) | Connect event error. Windows error code

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[2024-06-24 13:32:23]
bobstone249 - Posts: 28
2024-06-24 13:25:42.352 | DTC Client socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. *


Hi, I am receiving this error message in a log which keeps popping up, can you please help?
[2024-06-24 13:34:00]
Sierra_Chart Engineering - Posts: 17154
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Connect to the data feed:

Select "File >> Disconnect"

Select "File >> Connect to Data Feed"

After about 30 seconds, provide a copy of the Message Log following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)

We will then determine what the problem is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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