Support Board
Date/Time: Sun, 24 Nov 2024 05:45:15 +0000
CDB no longer working
View Count: 205
| [2024-06-21 14:24:25] |
| User449506 - Posts: 4 |
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Hello, My service was interrupted yesterday because I was falsely tagged as a pro-trader and now my CDB bars are no longer showing. I have tried to redownload the intraday data and still nothing. Please advise. |
ss1.png| [2024-06-21 14:34:40] |
| John - SC Support - Posts: 36238 |
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Select "Edit >> Reload and Recalculate" and that should force the Continuous Delta Bars to update.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-06-21 14:36:22] |
| User449506 - Posts: 4 |
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That did not work
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| [2024-06-21 14:47:52] |
| John - SC Support - Posts: 36238 |
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Is that the start of a new trading day? If so, then we wonder if this is a scaling issue, where the data is going to start at zero, so you are not seeing it due to how you have your scale setup. One way to check this is to ensure that the scale for that region is set to "Automatic". You can change it back after seeing if the data is present. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-06-21 14:51:48] |
| User449506 - Posts: 4 |
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The bars stopped at the end of trading yesterday (15:00). Scaling was already set to "automatic"
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| [2024-06-21 14:59:02] |
| User449506 - Posts: 4 |
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Figured it out. Thank you for your help!
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