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Date/Time: Sun, 08 Sep 2024 01:42:29 +0000



Delayed Data - DD

View Count: 158

[2024-06-17 15:26:41]
User104854 - Posts: 452
My delayed data setting at the top of my chart shows -00:00:15. See attached image. Is this delayed by negative 15 seconds? What does that even mean? I've noticed a 1 second difference before but never this much. Why would this be happening and what needs to be done so that there isn't a delay?
imageDD.png / V - Attached On 2024-06-17 15:25:50 UTC - Size: 3.34 KB - 40 views
Attachment Deleted.
[2024-06-17 15:43:56]
Sierra_Chart Engineering - Posts: 16292
This means your computer's clock is not set accurately. We recommend using NTP. Enable this through Global Settings >> NTP Settings.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
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Date Time Of Last Edit: 2024-06-17 15:44:05
[2024-06-17 16:20:05]
User104854 - Posts: 452
It looks like it's already enabled. I've attached a screenshot. Any other settings I need to make?
imageNTP.png / V - Attached On 2024-06-17 16:19:52 UTC - Size: 77.25 KB - 37 views
[2024-06-17 16:35:06]
User104854 - Posts: 452
Ever since I went to version 2644 it seems to be doing this. That's probably it.

I just went to version 2646 and it isn't happening. It's back down to 00:00:00. You guys did something to version 2644. I'm good now. Thank you.
Date Time Of Last Edit: 2024-06-17 16:44:07

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