Login Page - Create Account

Support Board


Date/Time: Sun, 24 Nov 2024 07:56:41 +0000



Inquiry Regarding Market Profile Package Compatibility in Sierra Chart

View Count: 172

[2024-06-14 09:40:58]
DMK - Posts: 15
Dear [SIERRA CHART],

I trust this message finds you well.

I am writing to seek clarification regarding the compatibility of the current package I am utilizing with Sierra Chart's functionalities, particularly concerning the Market Profile feature. Upon attempting to access the Market Profile, I encountered an error message indicating that the package does not support this functionality.

In light of this, I would greatly appreciate your guidance on selecting the appropriate package that seamlessly integrates the Market Profile feature into Sierra Chart. Additionally, I am keen on incorporating Volume Profile and VWAP (Volume Weighted Average Price) chart functionalities into my trading activities.

Could you kindly advise me on the most suitable package that fulfills these requirements? Any insights or recommendations you can provide would be immensely helpful in ensuring a smooth and efficient trading experience.

Thank you for your attention to this matter. I look forward to your prompt response and assistance.

Warm regards,
Date Time Of Last Edit: 2024-06-14 15:16:39
[2024-06-14 15:18:03]
John - SC Support - Posts: 36238
You need to be on one of the "Advanced" packages in order to have access to the TPO study. Refer to the information on the packages here:
Description of Service Packages and Pricing: Integrated Packages

To change your Sierra Chart Service Package, select "Help >> Account Control Panel" on the Sierra Chart program menu. On the displayed webpage, click on the "Set Service Package for Renewal" link.

Or go to this page:
https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation

You will need to login if you are not currently logged in.

In the "Available Services >> Choose Usage Time Service Package" frame, select the Service Package that you want to set your account to. Press the "Set" button.

The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price.

There is no charge for changing your Sierra Chart service package. Only your Sierra Chart account usage time ending date is adjusted.

When changing between Sierra Chart Service Packages, the usage time ending date on your Sierra Chart account is adjusted based upon the price differences between the package you are changing from and the package you are changing to.

When changing to a higher priced package, your usage time ending date will be brought back closer in time. When changing to a lower-priced package, your usage time ending date will be brought forward further out in time.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account