Support Board
Date/Time: Sun, 24 Nov 2024 09:08:09 +0000
historical downnload skipped?
View Count: 204
[2024-06-13 20:14:17] |
User968625 - Posts: 260 |
My charts keep showing this msg. There is something wrong, and I am not getting today's data.
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[2024-06-13 20:44:46] |
John - SC Support - Posts: 36238 |
Please get us your Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2024-06-13 23:51:30] |
Sierra_Chart Engineering - Posts: 17154 |
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Go to the chart and select Edit >> Download Data from End of Chart. After about a minute provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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