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Date/Time: Sun, 24 Nov 2024 09:08:09 +0000



historical downnload skipped?

View Count: 204

[2024-06-13 20:14:17]
User968625 - Posts: 260
My charts keep showing this msg. There is something wrong, and I am not getting today's data.
[2024-06-13 20:44:46]
John - SC Support - Posts: 36238
Please get us your Message Log by following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-06-13 23:51:30]
Sierra_Chart Engineering - Posts: 17154
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Go to the chart and select Edit >> Download Data from End of Chart.

After about a minute provide a copy of the Message Log following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)

We will then determine what the problem is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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