Support Board
Date/Time: Sun, 24 Nov 2024 09:06:58 +0000
Delayed data
View Count: 216
| [2024-06-13 16:18:47] |
| User824923 - Posts: 1 |
|
I paid for the service package 10 and i'm still receiving delayed data not sure why, same package I had last month and had no trouble connecting to real time
|
| [2024-06-13 17:13:59] |
| John - SC Support - Posts: 36238 |
|
The exchange that you had active last month did not automatically renew on June 1, 2024 due to insufficient funds in your account at that time. You can activate the exchange(s) you want for real-time data for the CME Group at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: