Support Board
Date/Time: Wed, 27 Nov 2024 08:45:30 +0000
Intraday Charts Stopped Drawing
View Count: 922
| [2014-08-22 11:34:03] |
| Futures Operator - Posts: 239 |
|
v1174, Rithmic, Pkg 3. For some reason in middle of the overnight session, intraday charts stopped drawing new bars, although Price was still updating on Y value scale. Historical charts continued updating correctly. Refresh/Reload did not correct the issue, but restarting SierraCharts did. I've never had this issue before, and checked Help topic 3, does not seem to be any of these. I was in a position at the time, so was concerning restarting the application to fix it. Any ideas, and better method to fix it if it recurs? Thank you in advance. |
| [2014-08-22 16:19:37] |
| |
|
It is unlikely the issue would be anything else other than what is documented at help topic 3. When you see the issue again follow the instructions at help topic 3.4 and 3.5 here: Http://www.sierrachart.com/index.php?page=doc/helpdetails3.html Let us know if it happens again. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: