Support Board
Date/Time: Sun, 24 Nov 2024 09:25:58 +0000
data mising
View Count: 177
| [2024-06-07 13:51:38] |
| User115547 - Posts: 3 |
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I'm not getting data for M2KM24,MNQM24,MYMM24 is there a problem on my or Sierra end
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| [2024-06-07 14:15:13] |
| Sierra_Chart Engineering - Posts: 17154 |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". Only use this command from the Edit menu at the top of the main window or chart. Or, in the case of a Continuous Futures Contract chart, follow these instructions: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data After about a minute provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-06-07 14:22:21] |
| User115547 - Posts: 3 |
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I got it resolved did not know I had Sierra Running on my second computer. After closing it the problem has resolved, Thank you for quick response
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| [2024-06-07 16:30:41] |
| Sierra_Chart Engineering - Posts: 17154 |
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Ok good.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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