Support Board
Date/Time: Sun, 24 Nov 2024 07:34:39 +0000
Binance Data Sierrachart
View Count: 285
[2024-06-06 17:18:36] |
User925260 - Posts: 30 |
Hello, I am currently using BTCUSD_Perp_Binance to view data on the platform and when connecting to the binance api I am only able to see the BTCUSDT_Perp socket but when connecting to BTCUSDT from sierra I am having a very difficult time loading the data and it freezes the platform compared to BTCUSD. Would you be able to provide the most active/volume of the BTC perpetuals on the platform? |
[2024-06-06 17:19:51] |
John - SC Support - Posts: 36238 |
We are not seeing any issues with the data for "BTCUSDT_PERP_BINANCE". Make sure you are on the latest version of software by following these instructions: Software Download: Fast Update If you continue to have an issue, then we need to know exactly which symbol you are having an issue with and what is occurring. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2024-06-06 21:08:03] |
Sierra_Chart Engineering - Posts: 17154 |
To solve this problem, refer to: Cryptocurrency / Bitcoin Data and Trading Services: Important: Volume at Price Studies with Cryptocurrency Symbols Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2024-06-10 18:26:14] |
User925260 - Posts: 30 |
So I am using volume based tick bars, if i am connecting to the binance api, what would be the tick type that is similar that the volume based tick data?
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[2024-06-10 20:04:27] |
John - SC Support - Posts: 36238 |
We are not understanding your question.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2024-06-14 16:20:26] |
User925260 - Posts: 30 |
what type of usd are you using for the BTCUSD_Perp_Binance? Binance API is providing us with BTCUSDT BTCUSDC and BTCBUSD which is different when we compare it to our chart on sierra. We are also using volume based tick bars
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[2024-06-14 16:59:15] |
John - SC Support - Posts: 36238 |
We are not doing anything with the data. That is the data that is given to us by the exchange. You would need to ask the exchange what they are using as the currency basis for that instrument.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2024-06-15 16:27:57] |
User925260 - Posts: 30 |
I would like to know which ticker are you using for BTCUSD_PERP_BINANCE. I can seem to find it from the binance API, all i am seeing is BTCUSDT, BTCUSDC, and BTCBUSD.
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[2024-06-15 21:50:37] |
Sierra_Chart Engineering - Posts: 17154 |
The ticker is BTCUSD and it is a perpetual contract.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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