Login Page - Create Account

Support Board


Date/Time: Sun, 24 Nov 2024 08:50:05 +0000



Message Log Window does not stay detached

View Count: 240

[2024-06-06 05:18:48]
Benutzer4711 - Posts: 35
Hello,

I have a problem with the detached message log window.

I detach multiple windows

- Message Log
- Trade Service Log
- Trade Orders
- Trade Position

to move them on a separate screen. And see each of those as a separate tab on the Windows Task Bar.


Out of these 4 the Message Log window is not staying "detached" after shut down & restart of SC.

After I start SC, all Windows except Message Log load and are detached.

Message Log window appears and is visible on top of all loaded chart windows/chartbooks, but not detached.


I have to click in the Message Log Window --> Edit --> Attach/Detach Log *twice* to detach it and make visible in the Task Bar.

Since i have to click it twice, this indicates that the window is "attaching" and then "detaching".


I remember that this was not the case in an older Sierra Chart Version.


I did a test with fresh installs:

Downloaded 2296 --> Message Log window does stay detached ! That's how it should be...


Updated 2296 to current version 2644 --> Message Log window does not stay detached

Downloaded current 2644 --> Message Log window does not stay detached


So there must have been a change in the updates causing this.

Any idea?
[2024-06-06 22:23:30]
Sierra_Chart Engineering - Posts: 17154
This will be corrected in the next release.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-06-07 07:48:38]
Benutzer4711 - Posts: 35
Thank You !!
[2024-06-10 19:41:23]
Sierra_Chart Engineering - Posts: 17154
Update to the latest prerelease to resolve this. Instructions:

Software Download: Fast Update
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-06-11 04:21:28]
Benutzer4711 - Posts: 35
Perfect.

Prerelease 2645 has resolved the issue.


Good Job!

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account