Support Board
Date/Time: Sun, 24 Nov 2024 11:02:57 +0000
New Account Issue
View Count: 141
| [2024-06-05 16:30:57] |
| User228762 - Posts: 8 |
|
Hi, I opened up a new live account and when I go to place a trade, my trades don't go through. The trading window background is grey colored and I noticed when I click on, for example "sell market," my trade shows up on the chart for a split second before it disappears. Please help. Thank you, |
| [2024-06-05 16:32:34] |
| John - SC Support - Posts: 36238 |
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Please try to place a trade again, and when you have the problem get us your Trade Service Log by following these instructions: Support Board Posting Information: Providing Lines From Trade Service Log For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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