Support Board
Date/Time: Sun, 24 Nov 2024 09:57:05 +0000
My data feed isn't working
View Count: 253
| [2024-06-05 15:35:17] |
| User977892 - Posts: 4 |
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Everytime i try to draw a volume profile, SC show me the "fake" volume, like platforms that don't give you the opportunity to see the real data. i have bought the integrated advanced package and the data feed, that can show me market depht. i've correctly connected SC to my broker, but i still can't see the real data. Thanks in advice and sorry for my bad english.
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| [2024-06-05 15:43:03] |
| John - SC Support - Posts: 36238 |
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Please get us an image of what you are seeing and an explanation of why it is not correct. Follow these instructions to get us the image: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-06-07 09:51:37] |
| User977892 - Posts: 4 |
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This is what i see in my chart:https://www.sierrachart.com/image.php?Image=1717753349833.png it isn't correct because the volume profile, doesn't show me the real volume, utilizing data-feed. But it show me calculated volume, like other platforms that don't offer you the market depht. I already bought integrated advance package and the "CME with Market Depth for non-professional Trading accounts" so i don't know what i'm doing wrong. Thanks. |
| [2024-06-07 15:38:35] |
| John - SC Support - Posts: 36238 |
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We really are not understanding the issue you are trying to communicate. There is nothing "Fake" in the Volume Profiles and they look perfectly fine to us. And Market Depth has nothing to do with the Volume Profiles. Volume Profiles show the actual traded volume, where the Market Depth shows the limit orders waiting to be filled in the market.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-06-07 16:18:43] |
| User977892 - Posts: 4 |
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ok, so how do i do to see market depht? thank you in advice.
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| [2024-06-07 17:22:13] |
| John - SC Support - Posts: 36238 |
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To begin with, we do not have any market depth data for the FOREX data that we have. The chart in the image you provided is for EURUSD, so this will not have any Market Depth. You are, however, setup to get Market Depth data for the CME exchange, so open a chart for a symbol from the CME (such as ES) and then follow the instructions here: Chart Trading and the Chart DOM: Displaying Market Depth Data If you are wanting the "Market Depth Historical Graph", then refer to the following: https://www.sierrachart.com/index.php?page=doc/StudiesReference.php&ID=375#Market_Depth_Historical_Graph For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-06-07 21:34:51] |
| Sierra_Chart Engineering - Posts: 17154 |
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You can get market depth data for cash Forex by using LMAX.: LMAX Trading Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-06-07 21:35:24
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