Support Board
Date/Time: Sun, 24 Nov 2024 12:08:01 +0000
Chart DOM Recent Bid and Recent Ask volume column showing no numbers
View Count: 181
| [2024-06-05 14:59:05] |
| hamboz - Posts: 16 |
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My Chart DOm is not showing Recent Bid volume and recent Ask volume columns. Please look at the attachment where the enable option is grayed out under global setting. How to fix it?
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 DOM issue.PNG / V - Attached On 2024-06-05 14:58:56 UTC - Size: 122.56 KB - 40 views |
| [2024-06-05 15:37:20] |
| John - SC Support - Posts: 36238 |
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If the "Enable" option is not available, then that means that that graphics setting does not need to be "enabled", it is always enabled. Refer to the following for how to show columns in the DOM (it is not related to the Graphics Settings): Global Trade Settings Windows: Customize Chart/Trade DOM Columns (Chart Specific) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-06-05 20:03:49] |
| hamboz - Posts: 16 |
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But I don't see any numbers in the recent bid volume and recent ask volume column as seen in the attachment below
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| [2024-06-05 20:23:05] |
| John - SC Support - Posts: 36238 |
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Most likely the color of the Recent Bid and Recent Ask text is set to black, so you will be able to see them. Refer to the following: Customizing Fonts, Colors, Line Styles, and Widths for Chart Trading, Chart DOM, and Trade DOM: Chart DOM Recent Bid Volume Make sure you also are checking the appropriate location for the graphics setting. Refer to the following: Graphics Settings: Using Different Color and Graphics Settings for Specific Charts Another possibility, but highly unlikely, is that those columns are actually the "Current Traded Bid/Ask" and you have the following setting set to "yes": Chart Settings: Hide Volume Numbers From Current Traded Volume Columns (Chart >> Chart Settings >> Display >> Chart Display Items menu) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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