Support Board
Date/Time: Wed, 27 Nov 2024 08:29:39 +0000
Tick chart and tick by tick replay issues
View Count: 1027
[2014-08-20 23:56:38] |
User31737 - Posts: 73 |
I recently upgraded to 1173, then 1174, and am now experiencing errors when I upload historical tick by tick charts. I have attached screenshots to illustrate, including my current data service settings(which haven't changed). Also my replay feature is not working tick by tick, but, rather. only bar by bar. regardless of bar period settings. Please advise.
Date Time Of Last Edit: 2014-08-21 00:46:15
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Private File 1 tick chart.PNG / V - Attached On 2014-08-20 23:55:31 UTC - Size: 40.14 KB - 359 views 200 tick.PNG / V - Attached On 2014-08-20 23:56:04 UTC - Size: 51.79 KB - 369 views |
[2014-08-21 00:45:01] |
Sierra Chart Engineering - Posts: 104368 |
Uncheck Global Settings >> Data/Trade Service Settings >> Allow Support for Sierra Chart Data Feeds. Go to the chart and select Edit >>Delete All Data and Download. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2014-08-21 00:56:34] |
User31737 - Posts: 73 |
That fixed it. I know your fine print says no need to send thanks, but THANK YOU for the quick fix -You guys/gals rock
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