Login Page - Create Account

Support Board


Date/Time: Sun, 24 Nov 2024 10:38:38 +0000



Issue with time scale not displaying on Sierra Chart

View Count: 151

[2024-06-04 10:03:39]
User694108 - Posts: 1
Dear Sierra Chart Support Team,

I am currently experiencing an issue with the Sierra Chartbook where the time scale is not displaying at the bottom of the chart window. I am using the latest version of Sierra Chart, and I have tried various troubleshooting steps, but the problem persists.

I have attached a screenshots of my settings, which shows that the relevant options are enabled.

Could you kindly assist me in resolving this matter?

Thank you in advance for your assistance.

Martin Kobosil
imagesierrachartbook.png / V - Attached On 2024-06-04 10:01:08 UTC - Size: 180.97 KB - 39 views
imagesierrachatbook1.png / V - Attached On 2024-06-04 10:01:14 UTC - Size: 184.89 KB - 38 views
[2024-06-04 15:37:23]
John - SC Support - Posts: 36238
Your Chart Text Color is set to White, so you are not able to see any of the text. Refer to the following:
Graphics Settings: Chart Text

Also be aware of the difference between chart specific graphics settings and global graphics settings:
Graphics Settings: Using Different Color and Graphics Settings for Specific Charts
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account