Login Page - Create Account

Support Board


Date/Time: Sun, 24 Nov 2024 14:06:10 +0000



Can't receive sms for the trial

View Count: 204

[2024-05-28 13:05:31]
yunus15 - Posts: 1
Hello Sierra Chart Support Board,

Could you please help me with the below error message. My number is correct and in use, not sure what else is the problem. I am trying to activate Sierra Charts trial package.

{"ERROR":"Failed to send code to number. Maximum number of SMS messages already sent to SMS number. Further tries not}

I cannot wait to try out sierra as my main orderflow trade station. I hope we can solve this issue.

Best Regards.
[2024-05-28 19:55:51]
SC Support - Posts: 1895
Your account has been activated and the usage time extended if necessary.

If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu.

To get started with Sierra Chart, follow the Sierra Chart setup instructions here:
Sierra Chart Setup Instructions 1

After your Sierra Chart usage time ends you need to pay for additional usage time through "Help >> Add Usage Credit".

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account