Support Board
Date/Time: Sun, 24 Nov 2024 13:55:48 +0000
ACTIVATE TRIAL
View Count: 211
| [2024-05-27 07:44:47] |
| User546644 - Posts: 4 |
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Hello I recently opened an account with sierra Chart, and i wish to try simulated trading But there is an issue when i try to activate my trial This is my mobile number: +971 50 917 5487 Thank you |
| [2024-05-27 14:52:47] |
| SC Support - Posts: 1895 |
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DMK2024 - Your account has been activated and the usage time extended if necessary. If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu. To get started with Sierra Chart, follow the Sierra Chart setup instructions here: Sierra Chart Setup Instructions 1 After your Sierra Chart usage time ends you need to pay for additional usage time through "Help >> Add Usage Credit". |
| [2024-05-27 16:03:23] |
| User546644 - Posts: 4 |
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Hello As you told me, the trial is activated, but i am not getting any data Thank you |
| [2024-05-27 17:01:03] |
| Sierra_Chart Engineering - Posts: 17156 |
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During your trial there are certain symbols which you can use. They are listed here: Sierra Chart Trial Account Those symbols will work. For full access to all symbols, you need a paid account at this point in time. Follow these instructions to add usage time to your Sierra Chart account: 1. Select "Help >> Account Control Panel" on the Sierra Chart software menu. On the displayed webpage, click on "Activate Services". Or you can also go to this page in your browser: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation Login with your Sierra Chart Account Name and Password if necessary. 2. Choose the particular Service Package and the number of Months that you want and press the "Update/Set" button. If you are on a Trial, you will first need to add sufficient credit to your account to pay for the chosen Service Package/Months. In this case, refer to the step below. Once that is done you can then choose the Service Package and number of Months. 3. Add sufficient credit to your Services Balance using any of the available payment options: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit For further information, refer to: Sierra Chart Purchase and License Information: Renewing Access Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-05-27 17:01:26
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| [2024-05-28 06:17:11] |
| User546644 - Posts: 4 |
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Hello My friend is using the Sierra Chart, and he is also in trial, but he is getting data for every symbol Can you please check and get back Thank you |
| [2024-05-28 19:58:25] |
| SC Support - Posts: 1895 |
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Hi User546644, you have used your activated Trial previously. We welcome you to become a paid user of Sierra Chart. Sierra Chart is a very inexpensive product, we know this. Many people support our development and out of respect to them, you would need to subscribe to go further. We hope you understand this. Description of Service Packages and Pricing: Packages You can make a payment here via Stripe (Credit Card) or via Paypal: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit Then you can activate the Sierra Chart Software option that you want from this drop-down here: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#ServicePackage |
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