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Date/Time: Sun, 24 Nov 2024 13:48:49 +0000



Secondary instance is not allowing connections to this server

View Count: 183

[2024-05-24 06:17:40]
User740504 - Posts: 110
This problem only started happening today. I only run one instance of SC and on one computer. No one else knows my login/pass. I also just changed my pass.

I'm getting the following message that pops up as a MessageBox (seemingly randomly):

Connection error message from service: Teton CME Order Routing | Logon error received from server: Secondary instance is not allowing connections to this server | Date-Time: 2024-05-24 02:14:10
Date Time Of Last Edit: 2024-05-24 06:18:04
[2024-05-24 12:32:49]
Sierra_Chart Engineering - Posts: 17156
You can safely disregard that. It is the result of the Internet issue described here which has now been resolved:
Important Notice: Teton Order Routing Users. Update!
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-05-24 12:33:11

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