Support Board
Date/Time: Sun, 24 Nov 2024 13:06:27 +0000
Symbol Add
View Count: 287
| [2024-05-23 11:13:23] |
| KXRCap - Posts: 64 |
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Good Morning SC - Can you please add Micro Natural Gas to the symbols list "MNG"? Thank you, K |
| [2024-05-23 14:19:18] |
| John - SC Support - Posts: 36238 |
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What is the service you are connected to?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-05-23 15:44:26] |
| KXRCap - Posts: 64 |
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I am AMP Futures - CQG Processing - SC Data
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| [2024-05-24 18:59:40] |
| Sierra_Chart Engineering - Posts: 17154 |
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We are not maintaining the CQG symbol list any longer. We recommend moving to Teton order routing.: Sierra Chart Teton Futures Order Routing Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-05-24 18:59:54
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| [2024-05-24 19:45:16] |
| KXRCap - Posts: 64 |
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Nice Response. This is an exchange traded instrument. You added Micro Copper with no issue and they came out on the same day, has nothing to do with CQG, I use Denali Data and pay for it. SC since 2018 as well. Let me know when it is working. Konrad. |
| [2024-05-24 21:42:16] |
| Sierra_Chart Engineering - Posts: 17154 |
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We do not want to maintain symbol settings for so many services any longer. For example, we are not adding symbols any longer for Rithmic either. Why not move to Teton order routing? Are you trading CME Group options or spreads other than simple calendar Intra-spreads? It is not in the interest of anyone for us to be supporting CQG for CME trading. Teton order routing is superior, and safer and does not cost anything. If we could terminate CQG, we would. And it is only EUREX, is the reason why we are holding it. Otherwise, we would be terminating CQG next week. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-05-24 22:21:43
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| [2024-05-24 23:35:01] |
| KXRCap - Posts: 64 |
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This is not a service orientated issue, your Denali Data should cover the products available. The product comes from CME/NYMEX. If I was an options or spread trader I would not be at AMP... think about it. The primary reason that I do not go to Teton is the lack of SC mobile or small platform product. I trade across 3 platforms to cover Futures, Stocks and Bonds. I need to be able see my futures 23/5.5, position, open/close, net - wherever I am at. The SC mobile weblink is barely Web .1 and clumsy at best. Thats the only reason. My only out choice is to go the Interactive Broker route and I have never been convinced I liked them. Let me know when its up. |
| [2024-05-28 13:21:26] |
| Sierra_Chart Engineering - Posts: 17154 |
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We will get this symbol added. Sorry for the delay. But also be aware, we do have a web-based trade panel. This is the new version of it. https://apps.sierrachart.com/tradepanel/ It supports real-time data at this time. There are additional improvements to it that we are actively working on. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-05-28 14:27:05] |
| KXRCap - Posts: 64 |
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Thank you. I will review the new panel. If it meets my need I will switch to Teton. |
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