Support Board
Date/Time: Sun, 24 Nov 2024 14:26:06 +0000
Footprint not showing
View Count: 184
| [2024-05-22 15:47:24] |
| paolopens - Posts: 18 |
|
I added footprint in my nq chart but it does not show the live footprint chart. The price is moving but the footprint is not updating. Please help thanks
|
Attachment Deleted.  17163505630693599425754020430372.jpg / V - Attached On 2024-05-22 15:47:16 UTC - Size: 4.21 MB - 67 views |
| [2024-05-22 15:50:45] |
| John - SC Support - Posts: 36238 |
|
We do not have enough information from the provided image to be able to know what is occurring. Our best guess is that your chart is not scrolled to the end, so you are not viewing the most recent bar. Select "Chart >> Goto End of Chart" to ensure that you are at the most recent chart bar. If you are missing data in your chart, then there is nothing we can do to help, as you are using data from Rithmic. Refer to our policy on Rithmic data here: Rithmic Trading Platform Service: Rithmic Market Data and Support Policy For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: