Support Board
Date/Time: Sun, 24 Nov 2024 17:05:10 +0000
Old Historical Data downloads every time I start up Sierra Chart
View Count: 177
| [2024-05-15 05:23:51] |
| ssangha84 - Posts: 122 |
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Hello, for some reason my data is not saving at all and every time I start up SC, it starts loading from middle of March and takes quite a bit of time to finish loading. I have saved and restarted multiple times and still the same thing. This just started happening this week. Any idea why this would be?
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| [2024-05-15 15:09:56] |
| John - SC Support - Posts: 36238 |
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What exactly makes you think this is occurring? We think what you are seeing is the Market Depth data being loaded from that time. If you are getting a White Box with Black Text that states "Loading" and shows the date, then this is the normal loading of either the intraday data and/or the Market Depth data. It can take some time to load the Market Depth data in particular. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-05-15 16:35:42] |
| ssangha84 - Posts: 122 |
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Well my charts used to open very fast as soon as I opened SC. But now it is taking forever, sometimes to the point where I have to re-enter my DTS settings. Then it usually starts faster, but I see when the charts open that the date on the bottom is from March, and it takes a long time for it to populate to current day. For example, right now I have opened my charts and it keeps saying "Downloading Continuous Contract Data" for almost 10 minutes. And no signs of the charts loading. Before this week, it used to be maybe a minute load time at most. And I haven't changed any settings.
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| [2024-05-15 17:28:21] |
| John - SC Support - Posts: 36238 |
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What you are stating does not sound unreasonable, particularly if you are loading a lot of data for a "Continuous Contract Futures Chart". The only thing we can point you to is the following: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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