Support Board
Date/Time: Sun, 24 Nov 2024 16:58:45 +0000
Market Depth Historical Graph not showing historical/previous levels
View Count: 368
| [2024-05-14 11:49:54] |
| User823992 - Posts: 2 |
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Hi, I have added the "Market Depth Historical Graph" study to my chart and it works perfectly fine for the current levels, but it does not show previous/historical levels. I have seen others add this study to their chart and it will show historical levels and also levels of limit orders that were placed, then cancelled, to see the historical limit order placement. My current subscription is the package 5, all I pay for is that for $36/month, I don't have any other data feeds, I just use everything stock. I have changed the setting in the study of "Maximum Levels to Display" to 0 (to include all levels) but this does not help in any way. I also have the amount of historical days of this study to be downloaded, set to 10, but it still does not work. I have attached a screenshot of my sierra chart below that shows my problem, how the study only works for the current realtime levels, but does not show any historical or previous levels. Also, when I activate chart replay at any point (even in the past 10 days), the Market Depth Historical Graph does not show any levels at all, it is not visible in any way and it is just the candlestick chart. I think potentially the Market Depth Historical Graph levels are only shown since the start of the session on when I opened the Sierra Charts application; it seems the levels and the colours are shown from when I opened my chartbook, to the current time. This is obviously not helpful since I don't want to be running my chartbook 24/7 to see all of the historical levels! Please help me fix this problem! Thanks. Here is also a link to an image of my chart, directly uploaded from Sierra Charts application: https://www.sierrachart.com/image.php?Image=171568724980.png |
 sierraChartProblem.PNG / V - Attached On 2024-05-14 11:38:32 UTC - Size: 73.19 KB - 57 views Attachment Deleted. |
| [2024-05-14 12:30:12] |
| User431178 - Posts: 541 |
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Market Depth Historical Graph: Downloading Of Historical Market Depth Data
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| [2024-05-14 12:50:29] |
| User823992 - Posts: 2 |
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I have gone through all of the steps but still receive the same result!
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| [2024-05-14 21:14:25] |
| John - SC Support - Posts: 36238 |
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Did you follow Step #8 of the given instructions to force a download of the missing Market Depth data? Here is the link again: Market Depth Historical Graph: Downloading Of Historical Market Depth Data For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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