Support Board
Date/Time: Sun, 24 Nov 2024 17:02:26 +0000
apex rithmic
View Count: 330
| [2024-05-12 21:48:11] |
| qiw4u23oi4u234 - Posts: 32 |
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I connected with rithmic (apex eval account). I can place trades fine but I keep getting messages (please see image). Does this mean something is wrong or can I safely ignore them? Should I contact either rithmic or Apex for support? Also, is there a way to see 'auto liquidation value' (trailing drawdown)? On Trade>account balance window there is column for balance, daily pnl etc but nothing about the trailing drawdown. This information is available on rithmic pro application, but when I try to have both the rithmic pro and sierrachart, the former automatically logs off saying I cannot be logged in at two places at once. (Ideally, can I see this level directly on the chart whenever I have a position?) Kind regards, |
 Cap 2024-05-12 13-20-06-170.png / V - Attached On 2024-05-12 21:43:33 UTC - Size: 97.39 KB - 77 views Attachment Deleted. |
| [2024-05-12 21:49:18] |
| qiw4u23oi4u234 - Posts: 32 |
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Also, my footprint chart works with sierrachart or IB data but does not with rithmic. Is there any way around this?
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| [2024-05-12 23:15:30] |
| Sierra_Chart Engineering - Posts: 17156 |
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To avoid that error message you must update Sierra Chart to the current version: Software Download: Fast Update We intend to be requiring an update soon but have just not put that in place yet. No this is not possible: Also, is there a way to see 'auto liquidation value' (trailing drawdown)? What is the exact problem you are having with Numbers Bars? You should not have any issue. Set Sierra Chart to a Tick by Tick Data Configuration. Follow the instructions here to do this: Tick by Tick Data Configuration Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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