Support Board
Date/Time: Sun, 24 Nov 2024 17:00:23 +0000
no trade activity log
View Count: 241
| [2024-05-10 18:51:36] |
| Lucas Muench - Posts: 8 |
|
hi guys, all of my trades in trade activity logs are gone. My trades from today are not logged. When I open new sim trades they are also not logged. Please see the attached screenshot what I am looking at. |
 Screenshot 2024-05-10 164817.png / V - Attached On 2024-05-10 18:51:32 UTC - Size: 320.86 KB - 53 views |
| [2024-05-10 18:54:53] |
| John - SC Support - Posts: 36238 |
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Make sure you are on the latest release (v 2634). There have been changes/fixes to the Trade Activity Log and the current one ensures you have everything correct. Follow these instructions to update: Software Download: Fast Update Then, on the DisplaySettings for the Trade Activity Log select the "Symbol" list and select the option that states "All Symbols" and that is all. Do not select the option that states "All Symbols (Non-Sim)" (Hopefully you will not see the option that states "All Symbols (Non-Sim)" after the update). Refer to the following: https://www.sierrachart.com/index.php?page=doc/Whats_New.php#SCVer2628 Trade Activity Log: Notes About New Trade Activity Log Window For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-05-10 20:53:14] |
| Lucas Muench - Posts: 8 |
|
Actually I updated today. I downgraded again and it works again. I think it has to be a bug then in the latest release.
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| [2024-05-10 22:21:59] |
| Sierra_Chart Engineering - Posts: 17156 |
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No there is definitely no bug. That is not possible.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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