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Date/Time: Sun, 24 Nov 2024 16:58:43 +0000



trading evaluator- positions automatically flatten at close

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[2024-05-09 23:13:26]
phaedonk - Posts: 352
I'm trying out the delayed evaluator service. Every night, if I have a position, it is automatically flattened 5-10 minutes before close. The respective trade management options for flattening are disabled (both at TW C menu and global PL management). What could be causing this?
[2024-05-10 14:41:14]
John - SC Support - Posts: 36238
Your Sierra Chart account which you have logged into this Support Board with is expired. So we know what Sierra Chart account you are using, go to Help >> Support Board from within the Sierra Chart desktop program and then post in this thread telling us this is done.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-05-10 14:55:43]
Sierra_Chart Engineering - Posts: 17156
Check this Trade Account setting:
Trade Account and Risk Management: Close Positions At End Of Day (Day Trade Margin Settings)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-05-10 14:56:04
[2024-05-10 15:30:07]
phaedonk - Posts: 352
Check this Trade Account setting:
Trade Account and Risk Management: Close Positions At End Of Day (Day Trade Margin Settings)
It doesn't seem to be any of the flatten options, as all say no.

Also, if you could enable a trial on this account I would appreciate it. Account expired last night, and I would like to test a bit more before I purchase a plan.
Date Time Of Last Edit: 2024-05-10 15:44:44
[2024-05-10 17:56:31]
John - SC Support - Posts: 36238
We have reset an activated the trial for your account.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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