Support Board
Date/Time: Sun, 24 Nov 2024 16:58:43 +0000
trading evaluator- positions automatically flatten at close
View Count: 226
[2024-05-09 23:13:26] |
phaedonk - Posts: 352 |
I'm trying out the delayed evaluator service. Every night, if I have a position, it is automatically flattened 5-10 minutes before close. The respective trade management options for flattening are disabled (both at TW C menu and global PL management). What could be causing this?
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[2024-05-10 14:41:14] |
John - SC Support - Posts: 36238 |
Your Sierra Chart account which you have logged into this Support Board with is expired. So we know what Sierra Chart account you are using, go to Help >> Support Board from within the Sierra Chart desktop program and then post in this thread telling us this is done.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2024-05-10 14:55:43] |
Sierra_Chart Engineering - Posts: 17156 |
Check this Trade Account setting: Trade Account and Risk Management: Close Positions At End Of Day (Day Trade Margin Settings) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-05-10 14:56:04
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[2024-05-10 15:30:07] |
phaedonk - Posts: 352 |
Check this Trade Account setting:
It doesn't seem to be any of the flatten options, as all say no. Trade Account and Risk Management: Close Positions At End Of Day (Day Trade Margin Settings) Also, if you could enable a trial on this account I would appreciate it. Account expired last night, and I would like to test a bit more before I purchase a plan. Date Time Of Last Edit: 2024-05-10 15:44:44
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[2024-05-10 17:56:31] |
John - SC Support - Posts: 36238 |
We have reset an activated the trial for your account.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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