Support Board
Date/Time: Sun, 24 Nov 2024 16:40:53 +0000
Problems
View Count: 167
| [2024-05-09 17:07:11] |
| Degraft777 - Posts: 1 |
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Hello please I just uploaded a chart book of DOM on sierra chart , but this is what I'm currently seeing. Can you please help me to find my way out I'm new to you platform and using the free trial |
 tmp_1715259307_IMG_20240509_115128_539.jpg / V - Attached On 2024-05-09 17:06:46 UTC - Size: 136.95 KB - 61 views |
| [2024-05-09 17:08:47] |
| John - SC Support - Posts: 36238 |
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We are not sure why you are not getting any information to your Quote Board. That should not be an issue. But in terms of charts, it does not look like you have any open. Follow these instructions to open a chart: Getting Started, Opening Charts and Basic Trading: Open A Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-05-09 22:03:11] |
| Sierra_Chart Engineering - Posts: 17156 |
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All of the symbols on your Quote Board are expired. This is why they show zero. Use this command to roll them over to current symbols: Getting Quotes: Futures Contract Rollover Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-05-09 22:59:30] |
| Sierra_Chart Engineering - Posts: 17156 |
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And based upon the name of the Chartbook you are using an incompatible Chartbook and that is the reason why you do not see any charts. See prior responses above from us as well.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-05-09 22:59:40
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