Support Board
Date/Time: Sun, 24 Nov 2024 16:31:21 +0000
SIERRA CHART DOM/Chart DOM places market order even to price have not been in those zones
View Count: 284
| [2024-05-09 13:58:05] |
| Gunjan54 - Posts: 4 |
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My Production DOM or Chart is taking order abruptly when click on the DOM (Buy or Sell) Though I place limit order Chart and DOM opens a position where price is not even been in that zone during taking the position. It is scary trade live. My Demo trade though work perfectly fine. PLEASE tell me the solution or fix this BUG. It is not acceptable. Thanks |
| [2024-05-09 14:03:44] |
| Sierra_Chart Engineering - Posts: 17156 |
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The problem is you are receiving delayed data and doing live trading. Activate the Exchange or Exchanges that you need here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed This will go into effect within a few minutes after activation. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-05-09 14:04:10
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| [2024-05-12 07:33:15] |
| Gunjan54 - Posts: 4 |
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Than you Sierra Chart Support - Engineering Level Though I made the payment but I dint realise that I need to manually go and click on activation . My second question was that why I do see "delayed" heading in my DOM or Chart. Many thanks . II am still learning Sierra Chart :) |
| [2024-05-13 15:33:16] |
| John - SC Support - Posts: 36238 |
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My second question was that why I do see "delayed" heading in my DOM or Chart.
We can not say for certain, but most likely it is just due to the amount of information you have in the Chart Header. There is an entry for "Data Delay" that is prefaced by DD: in the header itself. You may want to adjust where that is located in the header so you can see it better. Refer to the following: Working With Charts: Region Data Line / Chart Header For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-05-13 15:39:29] |
| Sierra_Chart Engineering - Posts: 17156 |
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You will see a data delayed indication when the market is closed.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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