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Date/Time: Thu, 19 Sep 2024 22:10:47 +0000



Russell

View Count: 989

[2014-08-18 04:40:40]
User28682 - Posts: 233
Can I look at delayed Russell quotes (a TF chart)? When I set a TFU4 chart up, it says download failed, so I never get a chart.

Thanks

Tom
[2014-08-18 06:11:44]
Sierra Chart Engineering - Posts: 104368
You can by installing another copy of Sierra Chart and set it to use the "SC Historical Data" service. Refer to the documentation here:

http://www.sierrachart.com/index.php?page=doc/SierraChartHistoricalData.html

You can then open a chart for RJU14. The data will be delayed 15 minutes.

You can also set the service to "SC Exchange Data".
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-08-20 15:06:14]
User28682 - Posts: 233
Hi, thanks for the guidance. I set this up like you said, with RJU14. Should it bring in a delayed quote by 15 minutes? I have yesterdays close and no updates today? Its a 5 minute chart.

Thanks

Tom
[2014-08-20 17:09:57]
Sierra Chart Engineering - Posts: 104368
There should only be a 15 minute delay. We tested this and it worked.

Select File >> Disconnect and File >> Connect to Data Feed.

After this post a copy of the Message Log, by following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#log
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-08-21 00:43:00]
User28682 - Posts: 233
I cant get mine to update without disconnecting and reconnecting each time?

Thanks

Tom
Date Time Of Last Edit: 2014-08-21 00:43:17
[2014-08-21 06:57:39]
Sierra Chart Engineering - Posts: 104368
The data is not streaming so you do have to periodically reconnect by using the commands on the File menu.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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