Support Board
Date/Time: Wed, 27 Nov 2024 08:50:25 +0000
Russell
View Count: 1008
| [2014-08-18 04:40:40] |
| User28682 - Posts: 233 |
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Can I look at delayed Russell quotes (a TF chart)? When I set a TFU4 chart up, it says download failed, so I never get a chart. Thanks Tom |
| [2014-08-18 06:11:44] |
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You can by installing another copy of Sierra Chart and set it to use the "SC Historical Data" service. Refer to the documentation here: http://www.sierrachart.com/index.php?page=doc/SierraChartHistoricalData.html You can then open a chart for RJU14. The data will be delayed 15 minutes. You can also set the service to "SC Exchange Data". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-08-20 15:06:14] |
| User28682 - Posts: 233 |
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Hi, thanks for the guidance. I set this up like you said, with RJU14. Should it bring in a delayed quote by 15 minutes? I have yesterdays close and no updates today? Its a 5 minute chart. Thanks Tom |
| [2014-08-20 17:09:57] |
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There should only be a 15 minute delay. We tested this and it worked. Select File >> Disconnect and File >> Connect to Data Feed. After this post a copy of the Message Log, by following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-08-21 00:43:00] |
| User28682 - Posts: 233 |
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I cant get mine to update without disconnecting and reconnecting each time? Thanks Tom Date Time Of Last Edit: 2014-08-21 00:43:17
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| [2014-08-21 06:57:39] |
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The data is not streaming so you do have to periodically reconnect by using the commands on the File menu.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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