Support Board
Date/Time: Sun, 24 Nov 2024 19:50:21 +0000
Download to Mac keeps stopping
View Count: 267
| [2024-05-03 17:38:51] |
| cmack1011 - Posts: 51 |
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Hi My download keeps stopping half-way through. I sent link to the error message. Please advise. |
| [2024-05-04 10:48:39] |
| Sierra_Chart Engineering - Posts: 17161 |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". Only use this command from the Edit menu at the top of the main window or chart. Or, in the case of a Continuous Futures Contract chart, follow these instructions: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data After about a minute provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-05-04 11:06:01] |
| Sierra_Chart Engineering - Posts: 17161 |
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Are you referring to installing or updating Sierra Chart, or the downloading of historical Intraday data?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-05-04 18:43:09
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| [2024-05-04 17:13:29] |
| cmack1011 - Posts: 51 |
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HI I was able to install using the zip file. Thank you. |
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