Support Board
Date/Time: Sun, 24 Nov 2024 19:04:55 +0000
New 1m Candles not Printing
View Count: 198
| [2024-05-03 17:23:23] |
| jjennings768 - Posts: 2 |
|
Hi, I am using Sierra Chart through Apex, using Rithmic data. Often times, but not every time, new 1 minute candles do not print until i disconnect and reconnect my charts and redownload the data. Is there any way to fix this or is it just a Rithmic issue? Thank you |
| [2024-05-03 17:24:17] |
| John - SC Support - Posts: 36238 |
|
Most likely this is a Rithmic data issue. But please get us your Message Log and we'll take a look and see if there is something that may give us additional information. Follow these instructions to get us your log: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-05-07 13:34:42] |
| jjennings768 - Posts: 2 |
|
I just needed to update. Sorry for the waste of time, new to the platform. Thank you for your response.
|
To post a message in this thread, you need to log in with your Sierra Chart account: