Support Board
Date/Time: Sun, 24 Nov 2024 18:43:40 +0000
Trade Activity Log Not working since recent update.
View Count: 227
[2024-05-02 18:03:53] |
Rukkus - Posts: 1 |
Hello, I noticed that my trade activity log won't update to show recent trades. I cannot export my trade data to my journal. I am not sure why this is the case recently. I don't know if any settings need to be changed. Any help is appreciated! Thank you :)
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[2024-05-02 18:05:17] |
John - SC Support - Posts: 36238 |
Please update to the latest release by following these instructions: Software Download: Fast Update Then go back to the DisplaySettings and make sure the setting for the "Symbols" is set to "All Symbols". You should not have an option for "All Symbols (Non-Sim)" available any longer. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2024-05-02 18:19:28] |
User35525 - Posts: 181 |
This is the 2nd time this has happened in the last couple months. I can only update with the zip installer and am already on the latest, SC 2634. Edit: I see my problem: I had to switch from "All Symbols (non-sim)" to "All Symbols" per the new setting requirements. Date Time Of Last Edit: 2024-05-02 18:27:47
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[2024-05-02 18:23:07] |
Sierra_Chart Engineering - Posts: 17159 |
Here is the relevant information for this: https://www.sierrachart.com/index.php?page=doc/Whats_New.php#SCVer2628 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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