Support Board
Date/Time: Sun, 24 Nov 2024 16:55:20 +0000
Rectangle Anchors
View Count: 302
| [2024-05-02 12:02:32] |
| Webster58 - Posts: 5 |
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Why do Chart Drawing Properties>Anchors>Date/Time>A2 sometimes default to 150? When this occurs, the rectangle is extended to the right to infinity. Setting the Chart Drawing Properties>Anchors>Date/Time>A2 to proper values is ignored and 150 reappears as the default value. For example, I may which to draw a rectangle spanning 04/28/24 to 05/03/24 on an Intraday Chart. The A2 value defaults to 150. What is truly frustrating, this issue does not occur with every rectangle drawing attempt. Some work others do not.
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| [2024-05-02 15:51:03] |
| John - SC Support - Posts: 36238 |
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There should never be an anchor with a date/time of 150. Is it shown as just "150"? When you have this happen please get us that chart by following these instructions: Support Board Posting Information: Providing Chartbook with Only a Single Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-05-04 11:42:18] |
| Webster58 - Posts: 5 |
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Yes, 150 is the default value of A2. Please see attached chart, an example can be found on Friday, 05/03 rectangle covering 5154.25 to 51512.25. Please check Rectangle Properties. Some other Rectangles are drawn properly.
Date Time Of Last Edit: 2024-05-13 17:16:34
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Private File |
| [2024-05-05 15:53:02] |
| John - SC Support - Posts: 36238 |
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There is an option to set drawings on the screen based on screen location. But this is only available when creating a drawing using a custom study. Refer to the following and the item below it: Using Drawing Tools From an Advanced Custom Study: s_UseTool::BeginDateTime Are any of these drawings being done through a custom study? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-05-06 16:04:29] |
| Webster58 - Posts: 5 |
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No, not using a Study at all. With a standard chart, I simply identify areas of Support/Demand, HVN/LVN or some other level to possibly initiate a trade. To highlight these areas, I manually draw a rectangle that may extend across different days. To extend, I open Chart Drawing Properties, enter a date at A2 and sometimes drawing accepts my A2 date and other times it defaults to 150, which then extends to infinity. Nothing I can do to limit the drawing date. Changing A2 from 150 to a normal date is fruitless, extremely frustrating.
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| [2024-05-07 02:57:09] |
| Sierra_Chart Engineering - Posts: 17156 |
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We will check this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-05-13 17:42:39] |
| Sierra_Chart Engineering - Posts: 17156 |
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We think we know why there is an issue. We will resolve this in the next release.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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