Support Board
Date/Time: Sun, 24 Nov 2024 20:59:26 +0000
Package 10 fees
View Count: 203
| [2024-04-29 13:40:06] |
| User434001 - Posts: 1 |
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I have the service pages 10 (integrated) which I am charged a monthly fee of 36 USD. However, I was under the impression this included real-time data. I use the CGQ denali with AMP futures broker. I now see a charge for data of 39 USD per month on top in my account asking me to top-up. If this is the case, my fee to trade is 75 USD per month plus commissions. Correct? Or am I paying twice? I thought it was included...
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| [2024-04-29 13:52:38] |
| Sierra_Chart Engineering - Posts: 17161 |
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You do have to pay for the exchange fee for real-time data. These fees are documented here: Denali Exchange Data Feed: Supported Exchanges (Exchange Fees) You can see what you have active on your account here: https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-04-29 13:52:45
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