Support Board
Date/Time: Wed, 27 Nov 2024 08:28:27 +0000
Lost Transact data feed
View Count: 915
| [2014-08-15 15:14:28] |
| Shelby Cobra - Posts: 22 |
|
I lost transact data feed at 10:26:22am EST, 10:51:57am EST, 11:06:16. do you know if this is a system wide problem or locally with just my computer? strange how this happens right before the big news event. sent you a chart of Volume in ES & points of data freezes
|
Private File |
| [2014-08-15 16:19:24] |
| |
|
We have heard from TransAct that this was an issue on their side.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-08-15 16:31:32] |
| |
|
We recommend re-downloading the data in the chart from before the point in time of the interruptions following these instructions: https://www.sierrachart.com/index.php?page=doc/helpdetails7.html#RetryDownloadDataInChart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: